Mortgage loan servicing

If you think there is an error on your statement or you need additional information about your loan, please send a letter to us at the following address:

MB Financial Bank, N.A.
Attn: Loan Servicing - Error Res/Info Request
6111 N River Rd
Rosemont, IL 60018

You must write us at the above address for your request to be valid. Telephoning or emailing us will not preserve your rights. In your letter about an error or document request, please give us the following information:

  • Account Information: Your name and account number.
  • A description of the suspected error or the documentation or information you are requesting as it pertains to your mortgage loan; and
  • Your signature and date (if a representative is acting on your behalf, we reserve the right to determine if the representative is truly authorized by you to act on your behalf).

Get in touch

Call us at 1.888.i bank mb (1.888.422.6562)

Monday - Saturday: 7 a.m. to 11 p.m.
Sunday: 9 a.m. to 5 p.m.

Contact us

Find a branch or ATM

Search results