Phone Access Line (PAL)

All you need is your telephone to access checking, savings, CD and loan account information 24 hours a day, seven days a week.

24-hour account access

PAL allows you to access account information by phone 24 hours a day, seven days a week to:

  • Determine your checking, savings, loan and CD account balances
  • Transfer funds between accounts
  • Verify deposits and withdrawals
  • Determine if specific checks have cleared
  • Obtain a current statement by fax
  • Customize the process to fit your needs

It’s free and easy as pushing 1-2-3

To set up PAL, call the Telephone Banking Center or speak to a personal banker. Then, when you want to access your account information:

  • Call PAL from your touchtone or cellular phone at 1.888.i bank mb (1.888.422.6562) and press 1
  • Listen to the easy-to-follow menu instructions:
    • For English, press 1
    • For Spanish, press 2
    • For Korean, press 3
  • You'll need your access number, which is known only to you and assures your account security
    • If you don't remember your access number, press # twice to speak with a customer service representative
  • PAL guides you through the steps to access your accounts using your telephone keypad

Get in touch

Call us at 1.888.i bank mb (1.888.422.6562)

Monday - Saturday: 7 a.m. to 11 p.m.
Sunday: 9 a.m. to 5 p.m.

Contact us

Find a branch or ATM

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Internet banking. Access your accounts online at ibankmb.com. Learn more.