Phone Access Line (PAL)

Phone Access Line (PAL)

All you need is your telephone to access checking, savings, CD and loan account information 24 hours a day, seven days a week.

24-hour account access

PAL allows you to access account information by phone 24 hours a day, seven days a week to:

• Determine your checking, savings, loan and CD account balances
• Transfer funds between accounts
• Verify deposits and withdrawals
• Determine if specific checks have cleared
• Obtain a current statement by fax
• Customize the process to fit your needs

It’s free and easy as pushing 1-2-3

To set up PAL, call the Telephone Banking Center or speak to a personal banker. Then, when you want to access your account information:

• Call PAL from your touchtone or cellular phone at 1.888.i bank mb (1.888.422.6562) and press 1
• Listen to the easy-to-follow menu instructions:
  • For English, press 1
  • For Spanish, press 2
  • For Korean, press 3
  • For Polish, press 4
  • For Ukrainian, press 5
• You'll need your access number, which is known only to you and assures your account security
  • If you don't remember your access number, press # twice to speak with a customer service representative
• PAL guides you through the steps to access your accounts using your telephone keypad